Typical job
Residents hear scratching inside walls and suspect
The crew uses the reported locations to focus its inspection and confirm pest activity before recommending treatment. The technician explains what was found and outlines practical steps for the home based on the inspection. The resident gets a more informed plan instead of guessing where activity is coming from. Note the places and times you hear sounds, and point them out during the inspection.
Typical job
Homeowners find a bald-faced hornet nest on
A technician considers the reported nest location and checks the situation before outlining an appropriate treatment. The crew explains the recommended approach and any precautions to follow, rather than asking residents to disturb the nest themselves. The homeowner understands the proposed response and can keep people clear of the area while awaiting guidance. Avoid approaching or trying to remove a nest on your own.