Typical job
A property owner reports bed bug activity
A technician inspects the affected areas, confirms pest activity, and discusses whether heat treatment fits the situation. The owner gets a clear explanation of the recommended scope after the inspection. The inspection gives the owner information to consider before choosing treatment. Sharing any previous pesticide applications or known sensitivities helps the technician plan appropriately.
Typical job
A resident spots a bald-faced hornet nest
The crew assesses the nest and surrounding access before outlining a treatment recommendation. The location and activity help the technician explain the work needed and any safety directions for people nearby. The resident learns what the crew recommends and how to keep people clear as directed. Avoid disturbing a nest; report its location when discussing service.
Typical job
A homeowner hears scratching and suspects mice
A technician checks accessible areas for signs of mouse activity and considers likely entry points. The findings guide the recommendation, and the technician explains practical steps to reduce conditions that can attract pests. The homeowner gets a clearer picture of the activity and recommended next steps. Note where and when sounds occur so the technician can focus the inspection.