Typical job
Property owners report bed bug activity in
A technician discusses the reported activity and arranges an inspection to confirm what is present and assess the treatment scope. The owner can explain prior pesticide use and any known sensitivities so those details inform the recommendation. The owner gets findings and a recommended treatment outline to consider. Sharing access details for the apartment and relevant treatment history helps the technician assess the work needed.
Typical job
Residents report a bald-faced hornet nest in
The crew asks where the nest is located and gathers details about its surroundings before assessing the request. A technician explains the recommended approach after reviewing the situation and identifying the activity. The customer receives a clear explanation of the recommended work and any precautions to follow. Keep people and pets away from the nest area while waiting for professional guidance.
Typical job
Homeowners hear scratching inside a bedroom wall
A technician asks where and when the sounds occur, then inspects accessible areas to confirm pest identity and activity. The inspection can include nearby utility spaces and other accessible areas relevant to the report. The homeowner learns what the inspection found and what treatment is recommended. Note where activity occurs and share that information with the technician to help focus the inspection.