Typical job
Residents report a bald-faced hornet nest hanging
The crew checks the reported nest location and confirms the pest and activity before recommending treatment. The customer can point out where the nest is situated so the technician can assess the area and explain the proposed approach. The customer receives a clear recommendation based on the nest and its location. Keep people and pets away from the area while awaiting guidance, and avoid disturbing the nest.
Typical job
Homeowners hear scratching inside a wall and
A technician inspects accessible areas to confirm mouse activity and look for relevant signs. The technician explains the findings and outlines the recommended treatment, with attention to the areas the homeowner reports hearing activity. The homeowner gets a clearer picture of whether mice are active and what treatment is advised. Mentioning where and when sounds occur can help direct the inspection toward the reported area.